We are here to help you

FAQs

What is an LED light?

An LED light is a type of lighting that uses a Light-Emitting Diode (LED) as its source of illumination. LEDs are semiconductor devices that emit light when an electrical current passes through them. They are widely used in various applications due to their energy efficiency, long lifespan, and versatility.
Read more about LED Technology here.

Why use led lights?

  1. LEDs are highly energy efficient dispersing less heat whilst providing more light at a lower cost.

  2. The long life span of over 50,000 hours reduces the need for replacements.

  3. LEDs are eco-friendly because they consume less energy and do not contain harmful chemicals like mercury making them safe to dispose.

  4. While purchase costs may be higher, the long lifespan and energy-efficiency lead to lower operating costs over time.

  5. LED lights offer instant brightness with no warm up time. They provide consistent, high-quality light and are available in a variety of colour temperatures.

  6. LED lights are highly durable. They

Will your led lights save me money?

Yes, LED lights are the most energy efficient way to light your business. LEDs use up to 90 percent less energy than traditional bulbs, like halogen or fluorescent.

What warranty do you provide?

10 years on all of our LED products, excluding emergency kits which have 3.

Can you provide bespoke solutions?

Yes. We’ve provided lots of our customers with lights that have been tailored to fit their exact needs.

What is the realistic return of investment (ROI)?

Based on Blue Chip companies the ROI typically runs between 8 – 18 months.

Can you do a lighting scheme for us?

Yes we offer a free of charge lighting design and business proposal service for you.

The other option is to use T5 CFL lights instead, why shouldn’t I use these instead of LED?

It takes more energy to product a T5 CFL tube than the savings it makes in it’s operational life. T5 CFL straight tubes use between 3 – 5mg of Mercury. You can expect to replace the T5 CFL tube between 6 – 10 times before having to replace any LED.

What are your returns process?

As per our warranty document, we ask that you send the faulty product back to us so we can investigate and prepare a report for repair. We normally turn RMA’s around within 24 hours.

 

If I can’t afford it but know I need to do it, what are my options?

  1. We offer a complete fully leased funded solution. This can include the complete design, supply, installation and after care all based upon getting the monthly repayment lower than your what it currently costs your company to run the lights. This means there is an immediate cost saving without any capital outlay.

  2. Carry out smaller sections/rooms or aisles at a time as any change of lighting will dramatically reduce your energy consumption.

  3. We prefer to work with you, we would potentially look at pricing to complete the whole installation so you benefit from any quantity discounts, but as you obtain funds you would order lights to complete a section at a time.

  4. Possible government grant help

Can’t find the answer above? Our friendly team are always here to help even if it’s just for some advice, give us a call
+44 (0)1258 858171.

We are a UK company, pick up the phone and we can provide you with a full technical site survey, lighting design, ROI fully funded if required, post customer support and optimisation all FREE of charge as part of our service.